What Ray Bertolotti says

Key nuggets of learning

• Effective Communication (Telephone/check In/Checkout/Chairside)
• Scheduling for Maximum Efficiency (Includes Reduction of Broken/Changed
  Appointments)
• Staff Meetings and Interviews/Performance Appraisals (Why/Who/How/When)
• Patient Referrals (The Best Marketing Plan of All comes From Outlandish Service)
• Patient Recovery and Retention (Why Open the Front Door if the Back Window
  is Open?)
• Associate Dentists and Hygiene Department (Two Passive Income Centres)

This is only a portion of what you will take away from this exciting practice and team building course.

Some speakers give you a 1 or 2 ideas. Linda promises you an entire gold chain!